As a loyalty marketer — are your priorities aligned with your customers’ expectations?
90% of loyalty professionals are prioritizing expanding (or enhancing) their loyalty programs in 2021. It makes sense. 2020 was a year that no one expected. You likely spent most of it reacting to rapid changes, but now it’s time to shift to being proactive.
This webinar runs through the thoughts and priorities of 300 loyalty professionals and compare them to what your customers expect from your loyalty program. There are likely many places you’re already aligned, but there will also be some surprising misalignments.
When you watch this webinar, you will learn:
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